Frequently asked questions.

Shipping

Orders over $35.oo ship for free in the continental United Sates.

Contact us as soon as possible with the address you need to change it to by emailing us at goodybocsquestions@gmail.com.

If the gift box has already been shipped, then it will need to be returned to sender. Once we recieve the gift box back, we will repackage the gifts in a new box and ship it to the correct address.

You will have to cover repackaging and shipping charges. We will send you an invoice to your email to cover thses charges.

No. you will need to place two separate orders. Each order is tied to ony one address.

We apologize for any inconvience this may have.

Yes. We ship to the following countries:

EU - except Germany

Canada

Australia

Mexico

Carribean Islands

If you country is not listed, please contact us at goodybocs@gmail.com to see if shipping is possible.

USPS priority mail and UPS.

Our gift boxes are each carefully curated and assembled to your specifications.

Returns

Yes, except for personalized items. Returns are at your cost, once we receive the items back in new condition, a refund wil be given.

We do not accept used or personalized products in returns.

Safety

All of our items in the gift box are carefully chosen through reputable wolesalers.

The wholesalers have certifications that their items are 100% non-toxic and odorless, BPA and lead-free.

They are made with safe materials, FDA approved, and meet Consumer Product Safety Commission Standards.

Personalization

When you checkout, there will be a "Leave a note" text box.

Type in the baby's name and greeting card message in the text box in order to have it added to your order.

Yes. We can embroider your logo onto any personalized items at an extra cost. We can also put your logo on the outside of the gift box.

Please, email us at goodybocs@gmail.com for more information on pricing and logo files needed.

Yes.

Orders take about 5-7 days to ship out. If you notice an error, please email us right away at goodybocs@gmail.com.

If the gift box has already been shipped out, you will have to order new items to be personalized at your cost. The items cannot be returned once personalized, unless it is an error on our part.

No. We only personalize 1-2 items per gift box.

First initial or full initials (2-3 letters) for clothing items.

Baby's first name only on lovey blanket/bib if the name is over 7 letters.

If the first and middle name are short, we may be able to fit both names on the item. Please contact us at goodybocs@gmail.com for more information.

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